Salesforce Experience Cloud

At Softinova System, we help businesses create connected digital experiences that engage customers, partners, and employees. Salesforce Experience Cloud transforms static portals into dynamic, personalized communities that drive collaboration, loyalty, and growth.

We begin by understanding your audience and goals. Whether you're building a customer help center, a partner portal, or an employee hub, we tailor Experience Cloud to reflect your brand and business workflows. Our team designs intuitive interfaces, configures permissions, and integrates data from across Salesforce to ensure seamless access and interaction.

Experience Cloud empowers users with self-service tools, knowledge articles, and case tracking—all in one place. With real-time personalization and mobile-ready design, your community stays relevant, responsive, and easy to navigate.

We also focus on adoption. Through training and support, we ensure your internal teams and external users feel confident using the platform. With built-in analytics, you gain visibility into engagement, usage patterns, and opportunities for improvement.
Partnering with Softinova means turning Experience Cloud into a strategic asset. You build stronger relationships, reduce support costs, and deliver branded experiences that scale with your business.

• Experience Cloud creates branded portals that connect customers, partners, and employees in one unified platform.
• Self-service tools and knowledge bases empower users to find answers and resolve issues independently.
• Real-time personalization delivers relevant content and experiences based on user roles, behavior, and preferences.
• Integrated analytics provide insights into engagement, usage patterns, and opportunities to improve digital experiences.
• Custom workflows and secure access controls ensure Experience Cloud aligns with your business model and goals.